Mokara Sayan x Vanda Doctor Anek

DOMESTIC U.S. SHIPPING

We ship most of our product with FedEx using their Priority Overnight service.

Our basic care instructions are included with each  non-commercial shipment.

SHIPPING & DELIVERY DAYS

West of The Rockies: Overnight

East of The Rockies: 2 Day service

INSURANCE

FedEX shipments are automatically insured to cover damage due to a late delivery, a lost package, or a damaged/crushed package. This does not cover heat or freeze damage if the package is delivered on time.

We do not offer nor insure UPS and USPS shipments.

Please utilize the 'Hold for Pick up at the FedEx station nearest you' in times of extreme heat or winter weather.

Any claims must be made within 24 hours of arrival.

DELAYS & LIABILITY

We are not responsible or our carrier for any delay or damage of the product caused by natural disaster ie: storm, heavy snow, fire, earthquake, etc.

All plants, are subject to inspection by government agencies (Dept. of Agriculture) which may result in a delay in delivery (primarily in California). We are not liable or responsible for damage, refunds or credit resulting from delay of these shipments.

Incomplete or incorrect shipping address will result in delays. An additional charge will be billed to you for address corrections made by our delivery courier.

SHIPPING SCHEDULE

Most orders are shipped via FedEx Priority Overnight

WEST OF THE ROCKIES

Overnight

If your package ships Monday, it will arrive Tuesday.

EAST OF THE ROCKIES

2 Day service

If your package ships Monday, it will arrive Wednesday.

For orders to be shipped on Monday, we need to have your order in by the Friday before.
* Saturday Delivery additional charge

See our orchid care page for detailed care instructions!